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Filing a Complaint

To file a complaint about an activity conducted by CSIS:

  1. Gather as much documentation and other information as possible about the circumstances of your complaint.
  2. File your complaint in writing with the Director, CSIS, at the following address:

    Director
    Canadian Security Intelligence Service
    PO Box 9732 Stn T
    Ottawa ON  K1G 4G4
  3. If you are not satisfied with the Director’s response, or if you do not receive a response within 30 days, you may submit your complaint, as well as the Director's response, to the Security Intelligence Review Committee (SIRC) at the following address:

    Security Intelligence Review Committee
    PO Box 2430 Stn D
    Ottawa ON  KlP 5W5

    You can also fax your complaint at: 613-990-5230
  4. Upon receipt of your complaint, the SIRC will contact you.
    Note: Section 41 of the CSIS Act applies to this type of complaint.

To file a complaint concerning the denial or revocation of a security clearance necessary to obtain or keep federal government employment or contracts:

  • File the complaint with the Security Intelligence Review Committee (SIRC) within 30 days of receiving the notice of denial or revocation of a security clearance from the federal department or agency where you were employed or were seeking employment. (The Deputy Head of the federal department or agency where you were employed or were seeking employment must advise you in writing within 10 days of making their decision.)

    Note: If you do not comply with the 30-day deadline, you must provide the SIRC with an explanation.
  • Upon receipt of your complaint, SIRC will contact you.

    Note: Section 42 of the CSIS Act applies to this type of complaint.
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